Privacy Policy

Thank you for visiting EQ SENSE, your trusted destination for custom PC solutions. EQ SENSE is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect personal information from you when you visit our website, including but not limited to:

- Name
- Email address
- Contact number
- Address
- IP address
- Browsing behaviour and preferences

We collect this information through tracking and analytical tools, as well as when customers voluntarily provide their details during the registration process on our website.

2. Use of Information

We use the collected information for the following purposes:

- To process and fulfil your orders
- To provide customer support and respond to your inquiries
- To improve our website and services
- To send you promotional offers and updates (only if you have opted-in)
- To prevent and detect fraud or abuse on our website

3. Disclosure of Information

We may share your personal information with third parties in the following circumstances:

- With service providers who assist us in providing services to you (e.g., payment processors, shipping companies)
- To comply with legal obligations or respond to lawful requests from public authorities
- To protect our rights, privacy, safety, or property, and that of our customers or others

4. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Choices

You can manage your communication preferences by unsubscribing from promotional emails. You can also update or delete your account information by logging into your account on our website.

6. Security

We implement appropriate technical and organizational measures to protect your personal information. However, please be aware that no security measures are foolproof, and we cannot guarantee the security of your information transmitted to us over the internet.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this Privacy Policy periodically.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

EQ SENSE

4 Ground Floor, Naza Building, Naza Market, Lalbagh, Pin Code 226001, Lucknow, India
Email: eqsense@outlook.com

By using our website, you consent to the terms of this Privacy Policy.